Privacy policy

The protection of your privacy in processing personal data as well as the security of all business data is an important concern for us that we take into account in our business processes. We process personal data that is collected when you visit our websites. This data is collected confidentiality and always in accordance with legal provisions.

Responsible body and data protection contact

The information in the imprint applies to the responsible body.

For information, suggestions and complaints regarding the processing of your personal data, you can get in touch with our data protection officer. If, despite our efforts to ensure the accuracy and currentness of data, incorrect information has been stored, we will correct this at your request.

Data protection officer REFU Elektronik       Mail: dpo(at)refu.com

Collection and processing of personal data

Personal data is only collected, stored and processed in cases where you have agreed to the specific purpose of said actions, e.g. through contact forms.

If certain data fields are marked with an asterisk ( *) and are mandatory, the provision of this data is required by law or contract, or for the conclusion of the contract, the desired service or the stated purpose. A provision is at your discretion. Failure to provide the service may result in the contract not being fulfilled by us or the desired service not being provided or the stated purpose not being achieved.

We save and process your contact data as part of contract data processing through our partner, Salesforce. Salesforce stores personal data primarily in the US. You can find the data protection statement from Salesforce under https://www.salesforce.com/de/company/privacy

Use of personal data and purpose specification

REFU Elektronik uses your personal data for customer management purposes and for your inquiries (Art.6 Abs.1 b, f DSGVO), and only to the extent necessary in each case.

In order to provide you with optimal information, we and service providers commissioned by us process your personal data for the following processing purposes and in accordance with the following legal basis of data processing:

Provision of our web pages, advertising and market research

Legal basis: predominant legitimate interest of REFU Elektronik in direct marketing pursuant to Art. 6 para. 1 lit. f (GDPR).

User inquiries within the scope of a complaint form

Legal basis: Consent to the use of the data for the processing of complaints, or contract fulfilment in the case of warranty in accordance with Art. 6 para. 1 lit. a and b (GDPR)

User requests within the scope of a contact form

Legal basis: Consent to the use of the data for the processing of contact enquiries pursuant to Art. 6 para. 1 lit. a (GDPR) or implementation of pre-contractual measures pursuant to Art. 6 para. 1 lit. b (GDPR)

Sending a newsletter or product-related information

Legal basis: Consent to the use of personal data in accordance with Art. 6 para. 1 lit. a (GDPR)

Our employees and the service providers commissioned by REFU Elektronik are under obligation to maintain confidentiality and adhere to the provisions of the EU General Data Protection Regulation and the German Data Protection Act.

Furthermore, all required technical and organizational measures for upholding data protection are ensured.

Use of external links

Our website contains links to external websites of third parties. We have no control over the content of these external sites. The operators of the linked sites bear sole responsibility for the content of those sites. The operators of the linked sites bear sole responsibility for the content of those sites. At the time of link creation, the linked sites were checked for any potential legal violations. At the time of link creation, the linked sites were found to contain no illegal content. Continuous monitoring of the content of the linked sites is, however, unwarranted without definite suspicion of a legal violation. Links to any sites found to have illegal contents will be removed immediately.

Use of cookies

Cookies are small text files that are transferred to your end device (e.g. PC, tablet) via your web browser or other programs. These are stored locally on your mobile device and held ready for later retrieval.

Cookies are used and read on this website (§ 12 Abs.1 TMG), to take into account the rejection of cookies ("opt-out" cookies) (§ 15 Para.1 TMG). Under certain conditions, cookies from third party providers may also be set (§ 15 Para.1, 3 TMG).
You can set your web browser to notify you when cookies are set or to generally refuse or restrict the setting of cookies. However, if you disable or restrict cookies using your browser, certain functions on our website will no longer be available to you. You can delete saved cookies at any time with the help of your web browser.

The following links provide information on this option for the most frequently used browsers:

If you have not made or do not make any other settings, cookies that enable or are intended to ensure the necessary technical functions remain on your terminal device until you close your browser, other cookies may remain on your terminal device for longer.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ – text files that are stored on your computer and can be used to analyse your website usage. The information generated by the cookie about your usage of this website is usually transmitted to a Google server in the USA, where it is saved. As IP anonymization is activated on this website, your IP address shall however be shortened by Google within the European Union Member States or other signatory states of the Agreement on the European Economic Area before its transmission. Only on exceptions, shall the full IP address be sent to a Google server in the USA and then shortened. Google shall use this information on behalf of this website’s operator to evaluate your usage of the website, create reports about the website activities and provide the website operator with further services associated with the website usage and the internet usage. The IP address transmitted from your browser within the scope of Google Analytics shall not be consolidated with other data from Google. You can prevent cookies from being stored by activating the relevant browser settings. Please note, however, that doing so may prevent you from being able to use all of this website’s functions in full. You can also prevent Google from collating and processing the cookie-generated website usage data (incl. your IP address) by downloading and installing the browser plug-in found under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the Browser-Add-On or for mobile devices, click this link, to prevent the use of Google Analytics in the future for this website (the opt out is only working for this Browser and this Domain). clicking this link will set an opt out cookie on your device. if this opt out cookie is deleted you have to click the link again.

Use of LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit one of our pages that contains functions of LinkedIn, a connection to LinkedIn's servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the "Recommend button" of LinkedIn and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We point out that we as provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn. For more information, please see LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy

Use of YouTube

Our website uses plugins from Google's YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established.

The Youtube server will be informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

Further information on how user data is handled can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy

Server-Log-Files

Our web server is operated by an external provider (https://jweiland.net/) within the framework of order processing in accordance with Art. 28 EU General Data Protection Regulation. When you access our website, we collect only those personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data that is technically necessary for us to enable you to view our website and to ensure stability and security:

  • IP-address
  • Date and time of the request
  • Time zone difference to GMT
  • Content of the website
  • Access status (HTTP-Status)
  • transferred amount of data
  • Website from which you came to our website
  • Web browser
  • Operating system
  • Language and version of the browser

The aforementioned data are also stored in log files on servers. There is no storage of this data together with other personal data of you. The collection and temporary storage of the IP address is necessary to enable the presentation of our website on your device. For this, your IP address must be stored for the duration of your visit to our website. Storage in logfiles serves to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems. An evaluation of this data for marketing purposes does not take place. For the above purposes, we have a legitimate interest in data processing. The above data for the provision of our website will be deleted when the respective session is over. The collection of the above data for the provision of our website and the storage of this data in log files is essential for the operation of our website.

Security

REFU Elektronik takes precautionary security measures in order to protect your data that is processed by us from manipulation, loss, corruption and access by unauthorized persons or unauthorized disclosure. Our security measures are being continuously improved in accordance with technological development.

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to information, correction and complaints

You have the right to request confirmation as to whether REFU Elektronik processes personal data about you.

You have the right to request the correction of your personal data immediately if they are incorrect. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

You have the right to complain to your national data protection authority if you believe that the processing of personal data concerning you is contrary to the GDPR.

Objection

You may revoke your consent to collection, processing and use of your personal data for the future at any time.

The objection can be sent to the following address with the subject "objection", stating your name and address:

REFU Elektronik GmbH

Marktstrasse 185

72793 Pfullingen

Germany

E-Mail: dpo(at) refu.com

Your personal data is deleted if you revoke your consent to storage, if knowledge of your personal data is no longer necessary to fulfill the purpose originally pursued by saving the data or if data storage is impermissible for separate legal reasons.